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Thursday, August 11, 2011

Facebook Users Raise Alarm Over Social Network's Posting of Confidential Phone Numbers

All the phone numbers in your phone are now on Facebook, warns an alarmed statement making the rounds on the social network, and the numbers are there whether you've allowed the site access to them or not.

That's not exactly true, Facebook argues, noting that the feature has existed for over a year. But users, just now realizing the sensitive information they're sharing, are buzzing up a storm. And for some people, it's one sting too many from a company they're growing reluctant to trust with their data.

"That might be the last straw," wrote one worried Facebook user.

"All my friend's personal phone numbers are on there! Not happy," another complained.

Facebook adamantly denied that the confidential phone numbers of friends and family are freely accessible online, as many have worried. The company posted a statement to its site at the end of the day to address user concerns.

"Rumors claiming that your phone contacts are visible to everyone on Facebook are false," reads a response the company has posted to its website. "Our Contacts list, formerly called Phonebook, has existed for a long time. The phone numbers listed there were either added by your friends themselves and made visible to you, or you have previously synced your phone contacts with Facebook."

"Just like on your phone, only you can see these numbers."

To see the phonebook that's causing all the fuss, click on Account in Facebook's top right corner, then click on Edit Friends, and click Contacts at the left side. Indeed, Facebook does store a list of phone numbers, both contacts you have imported from your phone as well as information your Facebook friends have themselves added.

And that may even be a handy tool, pointed out Don Debolt, director of threat research for Internet security firm Total Defense.

"In some ways, Facebook is attempting to be very helpful," Debolt told FoxNews.com. The site syncs information from your phone to help you find new friends and connect with them, one of a variety of handy features in the social networking tool bag.

"But how exactly they are using this information isn't exactly clear," Debolt noted. "We don't know how our data is being used, we don't know how our data is being monetized."

The real concern for many is the world of underage children on Facebook -- as many as 7.5 million kids under the age of 13, despite the company's official prohibition on those under 16, and 5 million under the age of 10, according to one recent survey.

"I think this is a wake-up call for sure for parents to get involved," Debolt told FoxNews.com. "Teenagers that have Facebook accounts and mobile phones? Their numbers are being shared openly as well."

Children using social networks are far more willing to accept friend requests from people they don't know, even random strangers, warned Noah Kindler, founder of Social Shield, an online monitoring service that helps parents keep track of their children's online activity.

"They don't realize that the same rules that work offline -- don’t talk to strangers -- apply online as well," Kindler told FoxNews.com. Parents simply peering over a child's shoulder every few minutes isn't good enough, he advised. Yet that's all too many parents do.

A new survey conducted by NPD Data and Comscore for Social Shield found most parents admitting that they don't have the tools, knowledge or time to properly monitor their children on social networks -- and many admit that they take no precautions at all.

And those phones busily syncing phone numbers to every member of the social group? About 30 percent of kids have smart phones, the survey found.

"By 8 or 9 years old, 30 to 40 percent of kids have a cellphone," Kindler said.

Many parents use the controls built in to their computers to monitor their children's activity. That's not good enough either, advised Torben Mottes, director of product management with Social Shield.

"Parental controls don't give them what they need to monitor social networks other than to know that their kids are on it," he told FoxNews.com

Ultimately, it's up to us to know where our information is going, Debolt warned.

"This is an example of the diligence we have to take upon ourselves as we're using new technologies to understand how our data is being used," he said.

Source: Fox News


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FYI...unbeknownst to me, ALL of my phone contacts were showing up under the contacts on FB.  I had no idea and have followed this process to remove them.

To see the phonebook that's causing all the fuss, click on Account in Facebook's top right corner, then click on Edit Friends, and click Contacts at the left side. Indeed, Facebook does store a list of phone numbers, both contacts you have imported from your phone as well as information your Facebook friends have themselves added.

Phonebook Contacts
Facebook Phonebook displays contacts you have imported from your phone, as well as your Facebook friends.
If you would like to remove your mobile contacts from Facebook, you need to disable the feature on your mobile phone and visit this page.   
https://www.facebook.com/contact_importer/remove_uploads.php?r=%2Fphonebook

Remove Imported Contacts
Imported contacts are displayed on your Invites and Imported Contacts page (https://www.facebook.com/invite_history.php ) and synced mobile contacts are displayed in your Facebook Phonebook. Contacts may be used to improve the quality of friend suggestions for you and your friends.
If you remove imported and synced contacts:
  • Friend suggestions for you and your friends may become less relevant.
  • Your phonebook will no longer include synced contacts, but will still display the contact info of friends who have included it on their profiles.
Note: Before you click Remove, you need to make sure syncing is switched off.
To do this, open the Facebook application on your iPhone, click the Friends icon in the main menu, then click Sync in the upper-right.

~Michele




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